Management Paradigms

While recently accompanying an executive as he visited four newly acquired dialysis facilities for the first time, I was struck once again by the importance of Management by Wandering Around (MBWA)*. Intentionally wandering through your organization allows you, as a leader, to observe reality and hear concerns from the front… Continue reading

Maxwell’s Law of the Scoreboard

Recently, I reread a John C. Maxwell book entitled The 17 Indisputable Laws of Teamwork. In this book, Maxwell has a chapter dedicated to the Law of the Scoreboard, which is “The team can make adjustments when it knows where it stands.” In sports, the scoreboard is the objective measure… Continue reading