What Cloud Saavy Customers Really Want
What Cloud Saavy Customers Really Want
Customer Care in the Era of CI/CD, SOAR, and Self-serviceThere are lots of innovative, brilliant solutions that can greatly benefit us as cloud customers. Many times these messages may fall on deaf ears. Bulk email is effortless to ignore, and trade show booths are minimally effective. How do solution providers truly connect with the right customers? Just as important, what are cloud customers looking for in the relationships they have with their Cloud Service Providers and Security Solution Providers? Presented from the perspective of a Cloud Security Product Manager turned Cloud Security Engineering Leader, this talk delves into what customers need from their providers to help them overcome their concerns about cloud adoption.
What Cloud Saavy Customers Really Want - SLIDES (10/18/2019)
SANS Cloud Security Operations Solutions Forum - 2019 - Agenda (10/18/2019)
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